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    Owner advice

    Welcoming Your Guardian: What Makes a Difference

    Updated on 15 June 2026
    Guardiens27 March 2026
    Welcoming Your Guardian: What Makes a Difference, Guardiens

    The key handover is the most crucial moment of the pet-sitting assignment. What happens during these 1 to 2 hours sets the tone for everything that follows.

    Here's how to do it right.


    Arrange the Meeting Well Before Departure

    Ideally 1 to 2 weeks prior, not the day before. Here's why:

    • You'll have time to answer questions without the stress of impending departure.
    • Your pets will meet the guardian in your presence, which is fundamental.
    • If something feels off, you'll have time to find someone else.

    A 90-minute meeting in advance is far better than a 20-minute key handover on the morning of departure with suitcases in the entryway.


    The Home Tour: Be Thorough

    Walk through the entire house with your guardian. Not just the kitchen and living room.

    What's often overlooked:

    • The utility room (boiler, meters)
    • Areas of the house where your pets are usually allowed or forbidden
    • Equipment with quirks (oven that heats intensely, shower with temperamental pressure, door that doesn't close properly)
    • Exterior access (gate, garden, bike shed)

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    Pet Introductions

    Allow your pets to approach the guardian at their own pace. Do not force interaction.

    A dog spontaneously approaching someone in your presence is a good sign for the pet-sitting assignment.

    Demonstrate routines in front of the guardian: how you give kibble, how you put on the harness, how you manage bedtime. Showing is often better than explaining.


    On Departure Day: Leave Naturally

    Long goodbyes stress animals. Leave as you would on any ordinary morning. No dramatic farewells, no repeating "I'll miss you" 10 times in front of the dog; they pick up on emotions and anticipate abandonment.

    A calm and natural departure is the best gift you can give your pet before a pet-sitting assignment.


    During the Assignment: The Right Distance

    Remain available without being intrusive. One message per day from your guardian is sufficient. Do not ask for updates every 4 hours.

    If your guardian doesn't spontaneously send updates and you're concerned, send a message. But wait 24 hours before worrying. Some guardians communicate less but provide excellent care.


    Upon Your Return: The Meaningful Gesture

    Thank your guardian in person if possible. Leave a detailed review within 48 hours. Mention something specific, not just "very good, I recommend."

    Guardians who receive precise and sincere reviews grow and become better guardians. It's an investment in the entire community.

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